Lots of people have been asking me what it is that i do on my new job, and to answer that question in a simple fashion:
Im working as a Customer service agent at IBM. Im on the AZ SE account which means i do support for Swedish employees of Astra Zeneca. It mostly involves helping them out with their computers and softwares if they have any problems. But also answering questions regarding their products.
Right now im training for it, i've been doing that since last week and i'm doing the exam on wednesday. After that i'll be doing some shadowcalling for about a week or two and then i'll be a certified tech support for IBM!
I hope that answers that question! If you have any more questions for me regarding this or anything else; Feel free to ask!
-odx
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nice read, good luck with work and in Dublin :)
its probably really exciting to start up with this new job, in a new place and if you really like it its more than awesome!!!!
Enjoy your time there Marcus, and see you at SEC =)
AZ you say. Say hello to the CTS AZ guys Fredrik, Joakim and David from me :) (Patrick ex ABB CTS IBM) :)
will do! =D