Full-time, Permanent

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Esports Operations Coordinator

As an Esports Operations Coordinator for Fnatic, you’ll manage operational, administrative, and logistical aspects of our professional esports teams based in Berlin (currently Valorant and League of Legends). You’ll play a key part in driving standards, establishing strong processes, and creating an optimal team environment that supports peak performance and Fnatic success. If you take great pride in creating the platform for others to succeed, thrive in optimising processes and like a varied role where no day is the same, please apply!

Your mission is to:

  • Oversee the operational, administrative, and logistical aspects of Fnatic’s Berlin based professional esports teams (League of Legends and Valorant)
  • Collaborate with Team Directors of assigned teams to align operational plans and strategies with performance goals
  • Travel to tournaments and events as required (including internationally), providing on-the-ground operational support
  • Coordinate the smooth execution of practice schedules, player access/media commitments, and other team-related activities
  • Act as the central point of contact for team players and staff members
  • Support central Esports management to implement a unified Fnatic approach to team operations and ensure alignment with wider organisational objectives
  • Ensure Fnatic colleagues stay up to date on key title developments
  • Manage Gear/Apparel and other product supply needs for both teams, collaborating with relevant stakeholders
  • Support successful execution of marketing activations involving Berlin-based team members
  • Proactively identify and resolve operational challenges, promptly addressing inquiries and concerns
  • Foster a positive team environment; assisting with player onboarding, integration, and well-being initiatives
  • Support execution of People Operations processes as they relate to team members; such as payroll and benefits administration
  • Continuously seek opportunities to improve our Berlin performance facility infrastructure and services, and support day to day facility management
  • Liaise with external partners, and event/tournament organisers as needed
  • Lead ad-hoc Pro-Gaming projects as defined by your manager

We're looking for:

  • Understanding of team operations and drive to work in an elite competitive environment
  • Meticulous organisation and track record of improving outcomes through process
  • Superior communication skills combined with a collaborative mindset to relate to people of all backgrounds
  • Desire to immerse yourself within the esports ecosystem and learn the nuances of different titles
  • Willingness to travel and coordinate activities across multiple timezones
  • Familiarity with a range of standard commercial and legal documents
  • Drive and a high standard of professionalism
  • Tech-savviness, able to quickly become a power user of our key work tools (we use Google Workspace, Notion and Slack)
  • Excellent verbal and written communication in English and German, other languages desirable

Company benefits

Private medical insurance
Self-development book requests for the Fnatic Library
30% Fnatic shop discount
Fruit, drinks and snacks available daily in the office
Regular lunch clubs and other social activities
Hybrid onsite/distributed working policy