Last Updated: 2021-05-19

Fnatic Group | Safeguarding Policy

Introduction

The Fnatic Group (Fnatic) connects or engages with children, young people and adults at risk on a regular basis.  We talk with them online, through social media and community platforms; we meet them in person, when physically present at events that we attend (like gaming events, tournaments and bootcamps, and activities taking place at team accommodation); and, as we increase our digital product range, they share their data with us.

The welfare of children, young people and adults at risk is paramount to Fnatic, and to the esports ecosystem as a whole. We have a responsibility to promote the welfare of all children, young people and adults at risk that we engage with and care for.  We must keep them safe and operate in a way that protects them.  We are responsible for, and are committing to, safeguarding, and we will lead esports in the standard of care and risk management for children, young people and adults at risk who interact with us.

What is safeguarding?

Safeguarding is an umbrella term which refers to the process of ensuring the health and wellbeing of children, young people and adults at risk.  In this regard, safeguarding forms part of Fnatic’s commitment to further performance in esports.

We prevent the abuse, bullying, harm, harassment and neglect of children, young people and adults at risk through our 'five R approach':

  • we act with due consideration towards the rights of children and adults at risk who interact with Fnatic (and their parents and guardians).
  • we accept responsibility to children and adults at risk who interact with Fnatic.
  • we create an atmosphere of respect for self and others. This includes encouraging those under our care to be mindful of their physical and mental health - for example, by eating healthy foods, maintaining a work-life balance, sleeping a sufficient number of hours, and maintaining healthy relationships.
  • we encourage reporting of safeguarding concerns, and will respond proactively to reports we receive.
  • we address risks (for example, in physical and digital environments we control) which, if left uncontrolled, might result in harm to the health or development of children, young people or adults at risk.

Our focus on safeguarding does not mean a ban on direct conversations.  It does not mean that we tolerate indiscipline or, within the esports context specifically, poor performance by pro gamers who are children, young people or adults at risk.  What it means is that we will actively differentiate between, on the one hand, the natural stresses which drive the performance of elite athletes and, on the other, acts of neglect, emotional abuse, physical abuse and sexual abuse towards people under our care.

What is a child/ adult at risk?

Fnatic considers any person under 18 years of age to be a child.

An adult at risk is any person who is:

  • aged 18 years or over and
  • at risk of abuse or neglect because of their needs for care and support

Our policies

Fnatic Group has two safeguarding policies: our Children and Young People Safeguarding Policy and our Adults at Risk Safeguarding Policy (together the Policies).

The function of the Policies is to:

  • outline safeguarding risks facing children, young people and adults at risk
  • state Fnatic’s approach in relation to safeguarding
  • assign responsibility for safeguarding processes within Fnatic
  • assist in the proactive management of safeguarding risks
  • guide and protect Fnatic’s staff and contractors if a safeguarding incident occurs

How you can help

If you become aware of a safeguarding issue involving Fnatic or a member of the Fnatic team, please inform us immediately via safeguarding@fnatic.com. You are not obligated to share your name or personal details with us, but doing so will help us update you as to our response.

Safeguarding is an evolving issue in esports. Fnatic Group is committed to learn from stakeholders in safeguarding - including safeguarding professionals in traditional sport, parents, coaches, investors - capture their perspectives and evolve its approach. We welcome your feedback and queries regarding the Policies and our commitment to safeguarding via safeguarding@fnatic.com.