Hey,

I’d recommend visiting our support portal and opening a ticket, there we have a trained team to help deal with your issue.

https://help.fnatic.com/

Thanks

@owenmelbz Thank you, I am also looking for help and would like immediate assistance

Good morning I bought a pair of Fnatic headphones but when I play fortnite and there are too many shots the audio is jerky I have a ps4 how can I solve it?

Problem 

Problem

Problem

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